By the end of the course, the Counselor, Marriage and Family Therapist, Social Worker or Psychologist will be able to:
-Explain what most serious hospital medication errors concern.
-Explain what Carers say about the Hawthorne Effect.
-Explain what the Swiss Cheese Model is.
-Explain the errors of transference.
-Explain the three things FMEA does.
-Explain the consequences of patient misidentification.
-Explain the three problems that prevent information flow.
"The instructional level of this course is introductory, intermediate, or advanced depending on the learners clinical area of expertise."