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On the last track, we discussed the ADD adult’s Moral Inventory, which is developed by answering three questions. These three Moral Inventory questions were: "What Can I Do Well?", "What Can I Do Adequately?", and "What Can’t or Shouldn’t I Do?".
On this track, we will continue our discussion of a parallel between the AA Twelve Steps and your ADD client via a discussion of two common Slippery Social Situations an ADD adult may encounter. As you know, alcoholics refer to a slippery situation as one that may cause them to drink. However, I have found the two common Slippery Social Situations an ADD adult may encounter are Good Manners, and the Fear of the Phone. Sound interesting?
2 Slippery Social Situations
Slippery Social Situation # 1 - Good Manners
Aaron stated, "Jill just gets fed up with me. I can tell when she’s annoyed with something I’ve said during dinner, and I try to fix it, but sometimes there’s just no use. I grew up in a family full of ADDers, so I never really learned some of this manners stuff that Jill thinks is just SO basic! When I was growing up, everyone talked at once at the table, and no one really listened to anyone else. Interrupting when someone else was speaking was normal!"
Why are good manners a slippery situation? Obviously, good manners require adequate communication skills that include your ADD client having the ability to monitor their behavior and pay close attention to detail. As you know, many adults with ADD, like Aaron, struggle with these skills, which cause them to make errors in good manners of listening and replying, and not talking over people while they are talking. I have found that many ADD adults, including Aaron, know the rules of good manners, but haphazardly apply them.
"Asking for Clarification" Technique
Slippery Social Situation # 2 - Fear of the Phone
Nicole, age 24, has lived with a severe fear of the telephone. Nicole stated, "I’ve never really liked talking on the phone. I get distracted so easily that if I’m on the phone and someone even walks in the room, I get mad at them. When I lived with my parents, I dealt with my fear by never answering the phone, and I refused to make calls myself." Now that she lives on her own, though, Nicole worries because no one can answer the phone except her.
Nicole stated, "I intentionally let my answering machine take a call even though I’m home to avoid answering calls. I know that sounds silly, but I’m just too scared to answer it myself! Then there’s the whole problem of calling other people. I’d sooner just drive somewhere to talk to someone than call them." Are you currently dealing with a Phone-a-phobic ADD client? Are they able to define for you what it is about talking on the phone that they don’t like?
Have you noticed, as I have, that many ADD adults suffer from a Fear of the Phone like Nicole? In my experience, phobic reactions like Nicole’s aren’t always reactions to anxieties or fears of the telephone. As you know, many ADD adults do have real problems with telephone communication. These problems with telephone communication are rooted in an inability to process the meaning of words without the visual clues of body language. Obviously, the ADD adult’s inability to filter out background noise also contributes to his or her difficulty with telephone conversation.
I explained the root of Nicole’s fears to her, and stated, "It’s not abnormal for an ADD adult like you to avoid the telephone." Nicole looked slightly comforted upon hearing this fact, but stated, "I’m still at a disadvantage compared to the rest of the world. Everyone else can handle answering the phone. I mean, it seems like they all have cell phones these days, so they’re not only dealing with it at home, but whenever they go out, too! I just wish I could be that comfortable with a phone."
"Scripted Calling"Technique - Four Steps
-- Step One - Rehearse Script
-- Step Two - Quiet Location
-- Step Three - Keep Notes in Front
-- Step Four - Stick to the Script
Nicole looked relieved for a moment, but then asked, "And what if someone calls me? This ‘Scripted Calling’ technique sounds fine for when I need to call someone, but what do I do when someone’s calling me back?" I stated that a quick tip for dealing with unexpected calls may be to briefly excuse herself. I stated, "You can say you need to switch phones, or that you have to answer the door but will call right back. Then, simply take a few minutes to compose yourself and gather any written information you may need for the conversation."
Do you have an ADD client who has problems with either of the Slippery Social Situations? Is your client like Aaron, who only haphazardly applies rules of Good Manners? Or is your client a Nicole, who suffers from a Fear of the Phone? Would either the "Asking for Clarification" technique or the "Scripted Calling" technique be beneficial to him or her?
On this track, we have discussed two common Slippery Social Situations an ADD adult may encounter. The two common Slippery Social Situations an ADD adult may encounter were Good Manners, and the Fear of the Phone.
On the next track, we will discuss three difficulties ADD adults face in group interfacing. These three difficulties are shifting gears rapidly, running out of gas, and setting the cruise control for mega-speed. We will also discuss five tips for group interfacing. These five tips are Being Prepared, Doing Your Homework, Practicing, Watching and Listening, and Watching Your Watch.
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